Hospitality Manager
Full Time • Corporate - Houston
Benefits:
- Employee discounts
- Opportunity for advancement
- Training & development
Company Overview
Culinary Khancepts is a, multi-concept, restaurant group that includes State Fare Kitchen & Bar, Liberty Kitchen Oysterette, The Audrey & Reel Luxury Cinema, River Oaks Theater, & Star Cinema Grill. We feature fresh, made from scratch plates with an elegant presentation. We absolutely love taking care of all of our guests!
Culinary Khancepts believes every guest should be provided with an unforgettable experience through unmatched hospitality, the highest quality food & beverages and a flawless presentation. We strive to create a fun and positive environment that everyone from our guests to our team can thrive in as we continue to push the envelope in both the culinary and beverage scene.
One of the most important responsibilities of a Hospitality Manager is to provide exceptional customer service to the business' guests. A Hospitality Manager is responsible for various duties, including departmental tasks, training and development, manage inventory and provide continuous support to General Managers.
Responsibilities
Culinary Khancepts is a, multi-concept, restaurant group that includes State Fare Kitchen & Bar, Liberty Kitchen Oysterette, The Audrey & Reel Luxury Cinema, River Oaks Theater, & Star Cinema Grill. We feature fresh, made from scratch plates with an elegant presentation. We absolutely love taking care of all of our guests!
Culinary Khancepts believes every guest should be provided with an unforgettable experience through unmatched hospitality, the highest quality food & beverages and a flawless presentation. We strive to create a fun and positive environment that everyone from our guests to our team can thrive in as we continue to push the envelope in both the culinary and beverage scene.
One of the most important responsibilities of a Hospitality Manager is to provide exceptional customer service to the business' guests. A Hospitality Manager is responsible for various duties, including departmental tasks, training and development, manage inventory and provide continuous support to General Managers.
Responsibilities
- Ensures prompt and friendly service according to company guidelines.
- Leads preshift on a shift-by-shift basis.
- Builds a culture with our common goal in mind. “To provide every guest with an unforgettable dining experience through unmatched hospitality and the highest quality food and beverages.”
- Conducts table touches with all guests dining ensuring guest contact as a priority with a target goal of 100% table visitation.
- Enforces TABC regulations
- Ensures all products in restaurant meets our company standards
- Assist in scheduling and meeting staffing pars.
- Assist management team in creating incentive programs, testing and training improvements
- Manages restaurant organization, cleanliness and sanitation.
- Communicates with other managers daily through management log
- Completes any other assigned duties and responsibilities.
- Manages hourly team member performance
- Creates server sections and job assignments based on performance of team members.
- Constantly develops team members, including informal shift reviews and participates in daily one on one’s.
- Provides candid and fair feedback on a regular basis to continuously work with team members on their areas of development
- Demonstrate proper execution of training systems as outlined by the company while emphasizing the importance of training to associates.
- Communicates to team members any negative performance and notifies managers when situations require or could lead to corrective action.
- Communicates, enforces, and follows company policies, practices and procedures.
- Maintains Controllable factors
- Maintains and protects company assets
- Complies with the local, state and federal laws, regulations and guidelines
- Completes daily KPI reports to Senior Leadership Team
- Follows all cash handling procedures
- Participates in mid-month and monthly food and liquor inventories/costs at the GM’s request and is accountable for completion
- Responsible for preparing and submission of accurate daily paperwork to appropriate parties.
Qualifications
- High School diploma or GED
- Minimum of 1 year of experience in fine dining hospitality and/or casual dining restaurant
- Able to multi-task
- Ability to stand for long period so time, lift 25 lbs., and bend, climb or work in confined spaces
- Customer service focused and solution oriented
- Must enjoy and be able to succeed in a fast-paced work environment
- Ability to work a flexible schedule based on restaurant needs
- Food handler's card may be required according to local and or state regulations
Benefits/Perks
- Competitive Pay
- Flexible Schedules
- Growth Opportunities
- Pharmacy Discounts
- Restaurant Discounts
- Free movies at Star Cinema Grill
Compensation: $55,000.00 - $60,000.00 per year
At Culinary Khancepts, we strive to provide a dynamic and rewarding place to work and recognize our Team Members are our most valuable ingredient. We believe that everyone contributes directly to the company’s growth and success.
Culinary Khancepts is a Houston, TX based hospitality organization founded in 2016 and is comprised of the following concepts:
Star Cinema Grill, a dine-in-theater concept that offers our guests first run film releases, an extensive menu, and a full-service bar with a wide selection of beer, wine, and spirits.
State Fare Kitchen & Bar, a full-service restaurant that offers a unique menu with local favorites that are as bold and diverse as the state of Texas.
Liberty Kitchen & Oysterette, a full-service restaurant that is one of Houston’s hidden gems offering the freshest coastal ingredients along with Texas beef, sushi and freshly made pastas.
The Audrey Restaurant & Bar / Reel Luxury Cinemas, a stylish modern restaurant serving contemporary American cuisine. sharing space with a one-of-a-kind luxury, dine-in movie theater.
The Audrey Restaurant & Bar: Instagram | Facebook
Reel Luxury Cinemas: Instagram | Facebook
Leo’s River Oaks Restaurant / The River Oaks Theater – Coming Soon!
Leo's River Oaks Restaurant Facebook
The River Oaks Theater Instagram | Facebook
Hollywood Palms Cinema, The best theater in the Chicago area!
Our goal is "To provide every guest with an unforgettable dining experience through unmatched hospitality and the highest quality food and beverages.”
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Growth Opportunities
At Culinary Khancepts, we strive to provide a dynamic and rewarding place to work and recognize our Team Members are our most valuable ingredient. We believe that everyone contributes directly to the company’s growth and success. As a rapidly growing organization, we are always looking for Team Members who have a passion for what we do and want to grow along with us!
Benefits
Medical, dental, vision, short tern disability, life insurance, industry-Leading paid time off, pet insurance and 401k (coming soon!) are available to our salaried Leadership Team Members as well as full-time Hourly Team Members.
20% off prescriptions, prescription deliveries as well as virtual doctor’s visits through our company owned and operated River Oaks Pharmacy.
Perks
FREE MOVIES! (All you can watch for you and three friends or family members) at any of our dine-in theater concepts.
Complementary and discounted food and beverage items.
Performance-Based Financial Rewards for salaried Leadership Team Members and hourly Team Members
Discounts to literally hundreds of goods and services through our discount portal for all team members